Tevet Logistics Services, a leading Israeli group of companies providing Third Party
Logistics (TPL), has launched a computer controlled monitoring system for interfaces
to its customers.
The system, launched in June 2012, is based on EDIWare Server and it monitors real
time traffic interfaces between Tevet Group and its customers. The system uses a
portal to show the status of the movements of files in the internal network of Tevet
and between Tevet and each of its clients. Files in green describe a situation as
"normal" while the red colour indicates a "problem". In addition, when a problem
occurs with the files of a particular client and continues beyond a specified period,
the system sends out alerts to people responsible to address the issue.
One of the advantages of the system is the ability to monitor errors in the data
structure of the documents entering Tevet Warehouse Management System (WMS) . The
system sends real time alerts allowing the correction of errors and as such the
continuation of the sequence of business activities with customers. The Tevet Client
Managers can monitor by themselves the movement of interface files of their clients
and in most cases they can solve their problems without the involvement of information
In summary, the system allows the Department of Information Systems of Tevet to
minimize its input to control the interfaces with customers (critical in an organization
that provides services to many customers).